What success looks like in this role Responsible for providing the first line of post sales telephone technical support of hardware, systems, sub systems and/or applications for customers and/or employees. Answers basic questions about installation, operation, configuration, customization, and usage of assigned products. Applies basic diagnostic techniques to identify pro

This position is responsible for providing intermediate level, technical support of IT related products and services for our customers, field technicians, and field reps. Involves some handling of technical issues escalated by level one technicians. What you will do Initiate, handle, and resolve phone calls, emails, voicemail, chat, web forms, and in person requests from

The System Technologist will be responsible for, but not limited to the following Upgrade customer servers with the latest software release Ensure customer satisfaction involves proper support, and delivery on contracted service level agreements Work with team members and other internal MSI teams to provide exceptional customer service and technical support, as well as tr

Basic Function HF Sinclair is seeking a Point of Sale Technical Support in Salt Lake, UT who will responsible to resolve moderate to complex end user calls as related to Gas Station Point of Sale System installations. Audits, completes, modifies credit card system profiles and Mobile Payments configurations, under general supervision. Job Duties Provides Tier 1 support pr

Provide on site support installations and service repair to customers in North America Provide solutions to complex service issues Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team in to ensure accurate resolution of service issues Develop strong working relationships with customers Perform pre inst

Duties WHAT IS THE INFORMATION TECHNOLOGY DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology The following are the duties of this position at the full working level. As a senior expert and consultant to top agency management officials, the employee advises on integrating IT program

We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex proble

System analysis Work with internal and external users and customers in diverse ways to diagnose, support, remediate and escalate Maintenance and support of premise and cloud systems Troubleshoot hardware and software predominately laptops, desktops, tablets and smart phones Work with vendors and 3rd party support personnel Optimize workflows Reviewing systems and processe

We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex proble

Provide advanced technical support of Public Safety software solution in a fast paced & dynamic environment. Escalation point for complex trouble tickets. Must have knowledge of desktop support, networking fundamentals (LAN, WAN, routing and switching), telephony hardware, troubleshooting software applications and diagnosing complex system architectures. Must be a diligen

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology

Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYED DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas SB/SE Deputy Commissioner Exam, Field Examination The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade

This position is responsible to efficiently answer and troubleshoot customer calls, identify problem(s)/concern(s), provide suggestions on long term solutions and document solutions in detail. Present a positive and professional image of Enterprise products and HS One to customers. Assist new trainees during their evaluation period. Act as a resource to other HS One suppo

OF DUTIES Quality Management System process owner with primary responsibility for documenting, training, executing, measuring, and improving process compliance for the quality management sub systems assigned. ESSENTIAL FUNCTIONS PERFORMED 1. Responsible for the following quality management sub systems Global Quality Management System (QMS) Architecture. i. Quality System A

The Customer Tools Specialist supports development of tools that simplify for customers the process of onboarding new bioMerieux molecular IVD tests and demonstrating routine regulatory compliance. These tools include Verification and Proficiency testing materials and associated protocols and customer facing literature. This position is primarily responsible for hands on